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    Processing time
    Our usual processing time is 1 week. Sorry, we cannot accept rush orders. You'll receive an email with tracking information when your package is on the way.

    Shipping time
    All packages ship USPS First Class from Oregon. Although we can't guarantee a specific delivery date, transit time in the mail (not including our processing time) is usually within the following estimates:
    United States: 3 - 5 business days
    Canada: 1 - 3 weeks
    Everywhere else: 2 - 8 weeks

    Customs fees
    The recipient is responsible for any customs and import taxes that may apply to packages shipped into their country. We are unable to mark packages as "gift."

    Lost packages
    If your package has not arrived after the estimated shipping times provided above, please check the tracking number (emailed to you) for information about the package's current location. For further assistance, please contact us.